About me – Richard Kendall
Websites, digital platforms and content operations have a way of getting messy. Content falls out of date, a new project lacks clear requirements, a site is overdue a review, or a legacy CMS is holding everyone back.
I can help businesses and organisations untangle all of that and get moving again. With 20 years in website production, platform rollouts, content strategy and digital product management at a large, busy digital publisher, I can review what you have, help your team agree a clear plan, and see it through to delivery.
That might mean:
– Setting up a simple process for keeping your content up to date, giving it the structure it needs
– Prioritising what to do first and planning how to get it done
– Reviewing your website platform or moving you to a better one

My services
Website & CMS projects
– Website health check
– Website redesign project management
– CMS development / troubleshooting / integration
– Wireframing & prototyping
Content & editorial
– Content & SEO/UX review/audit & refresh
– Content strategy & editorial governance including AI use
– Editorial workflow documentation and training materials
Product management
– Product/project roadmap & backlog prioritisation
– Product discovery & requirements definition (user stories, acceptance criteria)
– Testing/UAT planning & coordination
