About me – Richard Kendall

Websites, digital platforms and content operations have a way of getting messy. Content falls out of date, a new project lacks clear requirements, a site is overdue a review, or a legacy CMS is holding everyone back.

I can help businesses and organisations untangle all of that and get moving again. With 20 years in website production, platform rollouts, content strategy and digital product management at a large, busy digital publisher, I can review what you have, help your team agree a clear plan, and see it through to delivery.

That might mean:

– Setting up a simple process for keeping your content up to date, giving it the structure it needs

– Prioritising what to do first and planning how to get it done

– Reviewing your website platform or moving you to a better one

See my experience on LinkedIn

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My services

Website & CMS projects

– Website health check
– Website redesign project management
– CMS development / troubleshooting / integration
– Wireframing & prototyping

Content & editorial

– Content & SEO/UX review/audit & refresh
– Content strategy & editorial governance including AI use
– Editorial workflow documentation and training materials

Product management

– Product/project roadmap & backlog prioritisation
– Product discovery & requirements definition (user stories, acceptance criteria)
– Testing/UAT planning & coordination